![]() If it’s your internet connection, you’ll want to reset your connection and then try to connect to your meeting again.Having trouble connecting to GoToMeetingĪccording to GoToMeeting, there are three main reasons why you’re having trouble connecting to your meeting: No internet connection, a firewall is preventing you from connecting, or GoToMeeting is having an outage. Then, follow the on-screen prompts to test your speakers and microphone. In the top-left corner of your meeting screen, tap the GoToMeeting drop-down menu and select Preferences > Audio. ![]() You can also check your computer’s audio setup by testing your speakers and microphone via the GoToMeeting desktop app’s audio tests, located in the app’s Preferences menu.
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